Transparent Billing & CDR Reporting — IWANTCALL
IWANTCALL
NOC ONLINE — 24/7 ACTIVE
Billing & CDR • Full Transparency • Partner Reports

Transparent Billing &
CDR Reporting

Real-time KPI visibility, daily CDR reporting, and complete billing transparency — giving carrier and traffic partners full confidence in every route and every minute billed.

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Core KPIs

Four KPIs We Track & Report

ACD
Average Call Duration
Measures traffic quality and engagement behaviour per route.
ASR
Answer Seizure Ratio
Tracks connection completion rates to identify routing issues.
PDD
Post-Dial Delay
Monitors connection setup time to maintain acceptable experience.
CDR
Call Detail Records
Full per-call billing records — timestamps, duration, route, outcome.
Features

Billing & Reporting Features

📋

Daily KPI Reports

Automated daily reports covering all active routes with ACD, ASR, PDD, call volume — delivered every morning.

📥

CDR Export

Full CDR exports per route, per day, or per billing period — CSV format compatible with all carrier billing systems.

⚡

Real-Time Monitoring

Live traffic dashboards with immediate visibility into active call volumes, route performance, and KPI trends.

🔍

Route-Level Breakdown

Per-prefix and per-route reporting to identify performance differences and optimise routing decisions.

🚨

Anomaly Alerts

Automated alerts when KPIs drop below defined thresholds — NOC notified immediately.

🤝

Partner Transparency

No hidden data. Partners receive the same visibility our NOC operates with — complete operational transparency.

Specs

Reporting Infrastructure

Reporting FrequencyDaily + Real-Time Dashboard
CDR AvailabilityPer-Call, Per-Route, Per-Billing Period
KPIs TrackedACD, ASR, PDD, Call Volume, CDR
Export FormatCSV — Standard Carrier Billing Compatible
Billing ModelPer-Minute — Transparent Rate Structure

Full Visibility. Zero Ambiguity.

Activate your carrier partnership with complete billing transparency from day one.

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