IWANTCALL
NOC ONLINE — 24/7 ACTIVE
ALL SYSTEMS OPERATIONAL
Network Status
Real-time operational status of IWANTCALL carrier infrastructure, SIP routing, and inbound call center operations.
Last updated: · Auto-refreshes every 60s
Infrastructure
Core Services
Live status of all IWANTCALL platform components
🔀
VOS3000 Softswitch
SIP routing engine — primary and backup nodes
99.99%30-day uptime
Operational
📞
ViciDial Call Center
Inbound agent platform — multilingual queues active
99.95%30-day uptime
Operational
🔗
SIP Trunk Interconnect
Carrier peering — Tata, PCCW, Orange, BICS
100%30-day uptime
Operational
📊
CDR Reporting Engine
Real-time call detail records — partner dashboard delivery
99.97%30-day uptime
Operational
🛡️
FAS Detection System
False Answer Supervision monitoring — automated alerts
99.93%30-day uptime
Operational
🌐
NOC Monitoring
24/7 network operations center — live traffic surveillance
24/7Always active
Operational
💰
Billing & Settlement
CDR-based billing — daily reconciliation with partners
99.98%30-day uptime
Operational
Coverage
Regional Traffic Status
Inbound route performance by target market
🇸🇦
Saudi Arabia
Premium inbound — KSA prefixes active
98.1%ASR
5m 12sACD
1.4sPDD
🇦🇪
United Arab Emirates
UAE routes — Dubai & Abu Dhabi active
97.8%ASR
4m 55sACD
1.6sPDD
🇰🇼
Kuwait
Inbound premium — all prefixes operational
96.9%ASR
4m 22sACD
1.9sPDD
🇲🇦
Morocco
Maroc Telecom & IAM — stable routing
97.2%ASR
3m 48sACD
2.1sPDD
🇪🇬
Egypt
Telecom Egypt — inbound active
96.4%ASR
4m 05sACD
2.3sPDD
🇩🇿
Algeria
Algerie Telecom — all routes operational
94.8%ASR
3m 30sACD
2.6sPDD
Live Data
Traffic Snapshot — Last 24h
Aggregated call metrics by destination · Arabic + International routes
Refreshes in 60s
| Destination | Calls | ASR | ACD | PDD | FAS | Status |
|---|
History
30-Day Uptime
Daily operational status for the past 30 days
Incidents
Incident History
Past 30 days — all reported events and resolutions
Elevated PDD on Algeria routes
Mar 08, 2026 — 14:22 UTC
Post-dial delay increased to 4.2s average on DZ prefixes due to upstream carrier congestion at Algerie Telecom. Traffic re-routed via backup path. PDD returned to normal within 38 minutes.
✓ Resolved — 15:00 UTC
ViciDial queue delay — Arabic agents
Feb 27, 2026 — 09:41 UTC
Brief agent queue overflow on Arabic language routing due to unexpected traffic spike (+34% above baseline). Additional agents activated within 12 minutes. No calls dropped.
✓ Resolved — 10:05 UTC
✅No major incidents in the past 30 days