Network Operations Center
24/7 Telecom Monitoring
Carrier-grade NOC operations with real-time route monitoring, FAS detection, fast escalation workflows, and full operational transparency for all telecom partners.
NOC Coverage — Layer by Layer
Route Performance
Continuous ACD, ASR, and PDD tracking on all active routes with real-time alerts on performance degradation.
FAS Detection
Automated Fake Answer Signal detection with immediate NOC notification, route investigation, and partner escalation.
Traffic Volume
Real-time inbound traffic volume monitoring with burst detection and capacity alerts across all partner routes.
SIP Infrastructure
VOS3000 and ViciDial platform health — server uptime, SIP trunk status, registration checks, and connectivity.
Fraud Detection
Monitoring for irregular call patterns, unauthorised route usage, and abnormal duration distributions.
CDR Integrity
Call Detail Record accuracy checks and billing data verification for complete partner reporting transparency.
When an Issue Is Detected
NOC Platform Specs
| Monitoring Coverage | 24/7 — 365 Days Per Year |
| Platform | VOS3000 + ViciDial + SIP Monitoring Layer |
| Alert Thresholds | ASR, ACD, PDD, FAS — Configurable Per Partner |
| Escalation SLA | Immediate Notification on Critical Events |
| Incident Reporting | Full Post-Incident Report Per Event |
| Contact | noc@iwantcall.com • +1 (646) 918-8151 |
NOC Issues? Contact Us Directly
Fast response 24/7 — escalate directly to the NOC team.