IWANTCALL
NOC ONLINE — 24/7 ACTIVE
NOC_MONITOR → reporting.active
Carrier Reporting &
Telecom KPI Monitoring
IWANTCALL provides partner-ready carrier reporting built for wholesale telecom operations — clear KPIs, clean visibility, and operational transparency every single day.
Core KPIs
Metrics We Monitor & Report
ACD
Average Call Duration
Measures engagement depth and monetisation strength per route.
ASR
Answer Seizure Ratio
Route answer performance and traffic stability indicator.
PDD
Post Dial Delay
Call setup time and signaling efficiency measurement.
FAS
False Answer Supervision
Fraud detection — flagged and documented immediately.
Sample Report
Daily Partner Report Format
Deliverables
What Every Partner Receives
📄
Daily CDR Summary
Total calls, minutes, ACD, ASR, PDD — delivered in CSV and PDF every morning.
📊
KPI Performance Report
Day-over-day trend comparison and route-level breakdowns per destination prefix.
🛡
FAS & Fraud Log
Detected FAS events with timestamps, pattern description, and corrective actions taken.
🔔
NOC Escalation Log
Full incident timeline — detection, action, resolution, post-mortem.
📝
Route Stability Notes
Qualitative route feedback and configuration recommendations per destination.
📈
Trend Comparison
Week-over-week performance to track growth, stability, and monetisation trends.
Full Visibility. Zero Ambiguity.
Get your carrier partnership with complete reporting transparency from day one.